Terms and Conditions
Welcome to MMS Chennai. These Terms and Conditions (“Terms”) govern your access to and use of our website, mmschennai.com (the “Website”), and the services provided by MMS Chennai.
By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our Website or services.
1. About Our Services
MMS Chennai provides mobile phone, tablet, laptop, and electronic device repair and related technical services.
Our services may include, but are not limited to:
Mobile phone repair
Mobile display and screen replacement
Battery replacement
Charging port repair
Software-related services
Motherboard and hardware repair
Camera, speaker, microphone, and other component repairs
Laptop and MacBook-related repair services
Other electronic device repair services
The availability of a particular repair or service depends on the device model, condition, availability of spare parts, technical feasibility, and other relevant factors.
2. Service Enquiries and Quotations
Any price, quotation, estimate, or service information provided through our Website, phone, WhatsApp, email, or other communication channels is subject to confirmation.
The final repair cost may vary depending on the actual condition of the device, the extent of damage, required parts, labour, and any additional issues discovered during diagnosis or repair.
A quotation or estimate does not necessarily constitute a final or binding price unless specifically confirmed by MMS Services.
3. Device Inspection and Diagnosis
Devices may require inspection or diagnosis before the exact repair requirements and final cost can be determined.
In some cases, additional faults or damage may be identified after opening, testing, or inspecting a device.
We may contact the customer for approval before proceeding with additional repairs or services that were not included in the original estimate.
4. Customer Responsibility
Customers are responsible for providing accurate information about their device and the issues they are experiencing.
Customers should inform us about any previous repair attempts, liquid damage, accidental damage, unauthorized modifications, or other known issues that may affect the repair process.
5. Data and Personal Information
Customers are responsible for backing up their personal data before submitting a device for repair.
MMS Chennai strongly recommends that customers back up important data, including photos, videos, contacts, documents, messages, and other files before any repair or service.
While reasonable care may be taken during the repair process, MMS Chennai shall not be responsible for loss, corruption, alteration, or damage to data stored on a customer\’s device.
Where possible, customers should remove passwords, screen locks, or other security restrictions when required for testing and diagnosis. Customers should only provide access credentials when they are comfortable doing so.
6. Repair Parts and Components
Depending on availability and the nature of the repair, replacement parts may be original, genuine, OEM, compatible, refurbished, or equivalent-quality components.
The type of replacement part used will depend on the service selected, device model, availability, and customer requirements.
Customers may contact MMS Services for clarification regarding the type of replacement part available for a particular repair.
7. Repair Warranty
Any warranty provided for a repair or replacement part will be communicated to the customer at the time of service or mentioned on the applicable service invoice, receipt, or warranty document.
Unless specifically stated otherwise, a repair warranty generally applies only to the specific repair or replacement part covered by the warranty.
Warranty coverage may not apply in cases involving:
Physical damage after repair
Accidental damage
Liquid or water damage
Unauthorized repair or modification
Improper use or misuse
Damage caused by external factors
Software-related issues unrelated to the original repair
Damage caused by accessories, chargers, or external devices
Normal wear and tear
Any issue not directly related to the original repair
Customers should refer to their invoice, receipt, or service documentation for the specific warranty terms applicable to their repair.
8. Water-Damaged Devices
Water or liquid-damaged devices can have internal corrosion and hidden damage that may not be immediately visible.
Repairing a liquid-damaged device does not guarantee permanent or complete recovery of the device.
Even after successful repair, future issues may occur due to existing internal corrosion or damage.
MMS Chennai does not guarantee that every water-damaged device can be successfully repaired or restored to its original condition.
9. Display and Screen Replacement
Display replacement services may involve different types of replacement components depending on availability and customer requirements.
Customers are encouraged to confirm the replacement part type, warranty, and applicable service terms before approving the repair.
10. Third-Party Brands
MMS Chennai may provide independent repair and service solutions for devices from various manufacturers and brands.
Unless explicitly stated otherwise, MMS Services is an independent repair service provider and is not affiliated with, authorized by, sponsored by, or endorsed by any device manufacturer or brand mentioned on our Website.
All trademarks, logos, and brand names belong to their respective owners and are used only for identification and service-related purposes.
11. Website Information
We make reasonable efforts to ensure that the information published on our website is accurate and up-to-date.
However, we do not guarantee that all information, service descriptions, pricing, availability, images, or other content on the Website will always be complete, accurate, current, or free from errors.
We reserve the right to update, modify, correct, or remove website content at any time without prior notice.
12. Website Availability
We aim to keep our website available and accessible. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from technical errors.
Website availability may be affected by maintenance, technical issues, hosting problems, internet connectivity, or circumstances beyond our reasonable control.
13. Intellectual Property
Unless otherwise stated, the content available on this website, including text, graphics, logos, images, design, layout, and other materials, is owned by or licensed to MMS Services.
You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit website content without prior written permission from MMS Services.
14. Third-Party Links
Our website may contain links to third-party websites or services for convenience or informational purposes.
MMS Services does not control or guarantee the accuracy, availability, security, or privacy practices of third-party websites.
Accessing third-party websites is at your own risk, and you should review their respective terms and privacy policies.
15. Limitation of Liability
To the extent permitted by applicable law, MMS Services shall not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of our website or services.
This may include, where legally permitted, loss of data, loss of business, loss of profits, or other indirect losses.
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is not permitted under applicable law.
16. Customer Communication
By submitting your contact information through our website or contacting us regarding a service enquiry, you agree that MMS Services may contact you regarding your enquiry, quotation, appointment, repair status, or other service-related matters.
Communication may take place through phone calls, SMS, WhatsApp, email, or other communication methods provided by you.
17. Privacy
Your use of this Website is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, and protect personal information.
18. Changes to These Terms
MMS Chennai reserves the right to modify or update these Terms and Conditions at any time.
Changes will become effective when they are published on this page. We encourage you to review these Terms periodically.
19. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms or our services shall be subject to the jurisdiction of the appropriate courts in Chennai, Tamil Nadu, India, unless otherwise required by applicable law.
20. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
MMS Chennai
Website: mmschennai.com
Email: support@mmschennai.com
Phone: +91 9840342088
Address: No : 21-A, 1st Cross Street, Alwarpet, T.T.K Road, Chennai – 600 018.